The original message was received at Tue, 11 Nov 2008 19:02:27 -0500 (EST) from pbosmail21.jhancock.com [205.135.60.21] ----- The following addresses had permanent fatal errors ----- (reason: 550 5.1.1 User unknown) ----- Transcript of session follows ----- ... while talking to b04excp11.prd.manulifeusa.com.: >>> DATA <<< 550 5.1.1 User unknown 550 5.1.1 ... User unknown <<< 503 5.5.2 Need Rcpt command.